Privacy Policy
1. Scope
This Policy explains how we collect, use, disclose, and safeguard information from visitors, prospects, and customers who use the Site or interact with our services.
2. Information We Collect
- Identifiers & Contact Data: name, email, phone, company, and any information you submit via forms or scheduling tools.
- Commercial Information: service interests, project details, order history (if applicable).
- Internet/Device Data: IP address, device/browser type, pages viewed, referring/exit pages, timestamps, and similar analytics data.
- Cookies & Similar Tech: used for core functionality, analytics, and (if enabled) advertising/remarketing.
Examples of third-party tools (update/confirm): Google Analytics, Google Ads, Meta Pixel, scheduling or form providers (e.g., Calendly, Typeform), and CRM platforms.
3. How We Use Information
- Provide, maintain, and improve the Site and our services.
- Respond to inquiries, schedule consultations, and deliver customer support.
- Send administrative messages and (with consent where required) marketing communications with opt-out options.
- Measure performance, troubleshoot, and protect against fraud, abuse, or security risks.
4. Legal Bases (GDPR/EEA, where applicable)
We may process personal data on the basis of: (a) your consent; (b) performance of a contract or steps prior to a contract; (c) legitimate interests (e.g., Site security, service improvement, B2B marketing subject to rights); and (d) compliance with legal obligations.
5. Sharing & Disclosure
We do not sell personal information. We may share information with:
- Service providers (hosting, analytics, communications, CRM, payment processors) bound by contractual confidentiality and data protection obligations.
- Legal and safety purposes, to comply with law or protect rights, property, and safety.
- Business transfers (e.g., merger, acquisition) where data may be transferred consistent with this Policy.
6. Cookies & Tracking
We use necessary cookies for Site functionality and may use analytics/advertising cookies if you consent. You can manage preferences via our cookie banner or your browser settings. Blocking cookies may impact Site features.
7. Data Retention
We retain information for as long as needed for the purposes described or as required by law, then delete or anonymize it.
8. Your Rights
- California/CPRA: rights to know, access, correct, delete, and opt-out of “selling” or “sharing” personal information; and to limit use of sensitive information. Exercise these rights via Do Not Sell or Share My Personal Information or by contacting us.
- EEA/UK (GDPR): rights to access, rectify, erase, restrict, object, and data portability; and to lodge a complaint with a supervisory authority.
9. Children’s Privacy
Our Site is not directed to children under 13 (or 16 where applicable), and we do not knowingly collect their personal information.
10. Security
We implement reasonable technical and organizational measures to protect personal information, but no method is 100% secure.
11. International Transfers
Where applicable, we use appropriate safeguards (e.g., Standard Contractual Clauses) for cross-border transfers.
12. Changes
We may update this Policy periodically. Changes will be posted with a new effective date.
13. Contact
Questions or requests: support@whynotresults.com | Address: 1609 East Roma Avenue, Suite 100, Phoenix, Arizona 85016 | Phone: +1-602-851-4104
Do Not Sell or Share My Personal Information (California)
If you are a California resident, you may opt out of “sale” or “sharing” (as defined by CPRA). Use our cookie banner “Preferences” to disable advertising/remarketing cookies, or email support@whynotresults.com with “CPRA Opt-Out.”